TL;DR: We never sell your data. You'll only receive one call from us. Your information is used solely to provide you with a free bill check and solar consultation.
Who We Are
BrightPath Home Pros Inc DBA TitanWave Energy ("TitanWave," "we," "us," or "our") is a California-based solar energy consulting company. We help homeowners understand their energy bills and explore solar options through our network of trusted financing partners.
Contact:
BrightPath Home Pros Inc DBA TitanWave Energy
Vacaville, CA
Phone: (916) 232-6469
Email: [email protected]
Information We Collect
When you request a free bill check or contact us, we may collect:
- Personal Information: Name, email address, phone number, and mailing address
- Property Information: Home address, zip code, and homeownership status
- Utility Information: PG&E bill amount, uploaded bill documents, and energy usage data
- Technical Information: IP address, browser type, and device information (collected automatically)
How We Use Your Information
We use the information we collect to:
- Provide you with a free bill check and personalized solar assessment
- Contact you to discuss your energy options (one call only, unless you request more)
- Connect you with our financing partners if you choose to proceed
- Send appointment reminders and follow-up information you've requested
- Improve our website and services
- Comply with legal obligations
We Do NOT Sell Your Data
Unlike many lead generation companies, TitanWave does NOT sell, rent, or trade your personal information to third parties. Your data stays with us and our direct financing partners only.
When you submit a bill check request, your information is shared ONLY with:
- TitanWave Energy advisors who will contact you
- Our financing partners (GoodLeap, Everbright, Sunrun, Mosaic, Travis Credit Union) — only if you apply for financing
Communication Preferences
Phone Calls: You will receive one phone call from a TitanWave energy advisor after submitting your bill check request. We do not make unsolicited calls or share your number with telemarketers.
Text Messages: We may send SMS messages related to your inquiry, appointment reminders, or follow-ups. You can opt out at any time by replying STOP.
Emails: We may send emails about your bill check, solar options, or occasional updates. You can unsubscribe at any time using the link in our emails.
SMS Opt-In Details
How You Opt-In: By checking the SMS consent checkbox on our bill check form at titanwaveenergy.com and submitting the form, you provide express written consent to receive text messages from BrightPath Home Pros Inc DBA TitanWave Energy.
Message Frequency: You may receive up to 5 SMS messages per week. Message frequency may vary based on your inquiry status and appointment schedule.
Message Types: Messages may include appointment reminders, follow-up communications, bill check results, and information about your solar consultation.
Opting Out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message and no further texts will be sent.
Help: Reply HELP to any message for customer support information, or contact us at (916) 232-6469.
Costs: Message and data rates may apply. Check with your mobile carrier for details about your text and data plan.
Mobile Information Sharing
Your mobile phone number and SMS consent information will NOT be shared with third parties for marketing or promotional purposes. We do not sell, rent, or trade your mobile information.
Your mobile information is used solely by BrightPath Home Pros Inc DBA TitanWave Energy to communicate with you about your bill check request and solar consultation. We may share your information with our financing partners ONLY if you choose to proceed with a solar installation, and only for the purpose of completing your project.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes:
- Secure, encrypted data transmission (SSL/TLS)
- Access controls limiting who can view your information
- Secure storage of uploaded documents
- Regular security reviews
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect and how it's used
- Delete your personal information (with some exceptions)
- Opt-out of the sale of personal information (we don't sell your data, so this doesn't apply)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at [email protected] or call (916) 232-6469.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Understand how you use our site (Google Analytics)
- Measure advertising effectiveness (Facebook Pixel)
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Third-Party Links
Our website may contain links to third-party sites (e.g., PG&E, financing partners). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
Email: [email protected]
Phone: (916) 232-6469
Hours: Monday - Friday, 8am - 6pm PST